Covid 19 Update: A message from Bernard Ross, Firstkind CEO

24/03/2020

It is fair to say that we have entered uncharted waters with regard to COVID-19 around the world and all governments have taken steps to reduce the spread of the virus.

At Firstkind, the health and well-being of our staff and our partners is of paramount importance to us, and we have been following UK Government advice meticulously, whilst maintaining our business. I would like to update you on some key initiatives in order for you to understand that Firstkind is acting responsibly for everyone’s safety and in order to preserve continuity of supply:

  • At our Head Office, we have implemented all hygiene related guidance and the vast majority of our staff are working from their own homes, having been provided with all the necessary technologies to do that;
  • At our factory and warehouses, all hygiene and cleanliness related guidance from the Government and the WHO has also been actioned and shift patterns (split staffing) have also been implemented in order to ensure that any shipments we send out are not compromised in any way;
  • We remain open for orders and supply, and expect this to continue to be the case unless further Government restrictions make it impossible to do so. In that case, we will of course inform you;
  • Our Regional Sales support team and our marketing teams are fully functional and happy and ready to support your customer needs through this period;
  • We know how important it is to you that you stand side by side with your clinical customers and we are committed to supporting you in that endeavour.

As we continue to navigate these challenging and uncertain times, we will keep you updated as we react to any new directives and will continue to do our best to support you and your customers.

Thank you for your support and patience

 

Bernard Ross

Chief Executive Officer